Welcome to Tyra Builders! These Terms of Service (“Terms”) govern your use of our website (tyrabuilders.co.uk) and the services we provide. By accessing our website or hiring our services, you agree to comply with these Terms.
1. About Tyra Builders
Tyra Builders is a professional building and renovation company specializing in:
We serve domestic homeowners, commercial clients, landlords, and council housing associations.
2. Service Agreement
When you hire Tyra Builders for any project, you agree to the following:
2.1 Project Scope & Agreement
A detailed project quotation and contract will be provided before work begins.
The contract outlines work scope, timeline, costs, materials, and responsibilities.
Any additional work outside the initial agreement must be discussed and approved before execution.
2.2 Payments & Pricing
Prices are based on project complexity, materials, and labor costs.
A deposit may be required before the project begins.
Full payment must be made according to the agreed payment schedule in the contract.
Late payments may result in work delays or additional charges.
2.3 Cancellations & Refunds
Cancellations must be made in writing before work commences.
Deposits may be non-refundable if work has already begun or materials have been ordered.
If a project is canceled after work has started, charges will be calculated based on completed work.
3. Client Responsibilities
To ensure smooth project completion, you agree to:
Provide accurate project details before work begins.
Allow access to the property/site for scheduled work.
Ensure that permits or approvals (if required) are obtained before construction.
Remove valuable or fragile items from work areas before renovations begin.
Cooperate with the project manager for smooth execution.
4. Service Limitations & Warranty
4.1 Workmanship Guarantee
We guarantee high-quality work with industry-standard materials and techniques.
If any defects arise due to poor workmanship, we will rectify them within the agreed warranty period (as specified in your contract).
4.2 Exclusions & Liabilities
Tyra Builders is not responsible for:
5. Health & Safety Compliance
We follow strict health and safety regulations to protect both our clients and workers.
Our team follows industry-standard safety protocols while working on-site.
Clients must keep pets and children away from work areas for safety.
If hazardous materials (e.g., asbestos) are found, work will pause until a specialist assessment is completed.
6. Website Usage & Content
By using our website, you agree to the following:
No unauthorized copying or distribution of content, images, or logos.
No spam, hacking, or malicious activities on our website.
Any inquiries or quote requests submitted must be genuine and not misleading.
7. Privacy Policy & Data Protection
We collect personal details (name, email, phone number) only for project communication and quotes.
Client data is not shared or sold to third parties.
For more details, please review our Privacy Policy [Insert Link].
8. Dispute Resolution
In case of any disputes:
We encourage clients to contact us first to resolve issues amicably.
If no resolution is reached, disputes may be settled through mediation or legal action as per UK law.
9. Updates to These Terms
Tyra Builders reserves the right to update these Terms at any time. The latest version will always be available on our website.
10. Contact Information
For inquiries, complaints, or further clarifications, please contact us at: office@tyrabuilders.co.uk
